Terms of Service

Agreement to Terms

By accessing or using GetParts's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

Description of Services

GetParts provides an online platform that enables users to search for, purchase, and arrange delivery of auto parts. Our services include:

• Auto parts catalog with vehicle compatibility information
• Part search and filtering functionality
• Online ordering and payment processing
• Shipping and delivery coordination
• Customer account management

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the security of your account
• All activities that occur under your account
• Promptly notifying us of any unauthorized access
• Ensuring your vehicle information is accurate

Product Information and Compatibility

While we strive to provide accurate information about part compatibility, we cannot guarantee that all information is error-free. You are responsible for verifying that parts are compatible with your specific vehicle before installation.

Ordering and Payment

By placing an order, you agree to pay the specified price plus any applicable taxes and shipping fees. We accept various payment methods as indicated on our website. All prices are in UAE Dirhams (AED) unless otherwise specified.

Shipping and Delivery

Delivery times are estimates only and may vary based on your location, product availability, and other factors. We are not responsible for delays caused by shipping carriers or customs clearance.

Returns and Refunds

You may return most unused and unopened items within 30 days of delivery. Some items, such as electrical components or special orders, may have different return policies. Please refer to our Returns & Refunds page for detailed information.

Intellectual Property

The service and its original content, features, and functionality are owned by GetParts and are protected by international copyright, trademark, and other intellectual property laws.

Limitation of Liability

In no event shall GetParts be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of our services or products purchased through our platform.

Product Warranty

We pass through to customers all manufacturer warranties. We do not offer additional warranties on products sold through our platform. Installation of parts should be performed by qualified professionals.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Contact Information

For questions about these Terms, please contact us at:

GetParts
In5 Tech, Dubai Internet City, UAE
Number: +971 58 5959045
Email: hello@getparts.io